游园指南-上海野生动物园

Tickets for Class

Q：Do disabled people need to buy tickets?

Disabled individuals are free to enter the park. Please bring a valid disability certificate to window A1 at the main entrance to apply for admission.

Q：How do I buy a student ticket? Are graduate students free?

The target audience for student ticket discounts are minors aged 6-18, full-time undergraduate and below students, and graduate students cannot purchase student tickets.

Q：Is there a place to park at the zoo? How much do you charge?

We have four parking lots with over 6000 parking places, and the fee is 30 yuan per/trip. If it exceeds 24 hours, the fee will be charged again.

Service Class

Q：I have booked a ticket online at the zoo. How can I check the booking status? How to apply for a refund?

Please enter your ID card and phone number when booking on your computer or mobile phone to view the booking status and apply for a refund in the background.

Q：Is there a rental service for wheelchairs and buggies?

Yes, please rent at the main entrance and tourist service center.

Q：Where can servicemen, disabled people and other free tickets apply for free admission to the park?

Window A1 at the main entrance.

Guide Class

Q：What days is the zoo closed?

Park is open year-round, except for special circumstances (which will be announced).

Q：Will we see no animals in bad weather?

Except for extremely bad weather, animals are displayed normally.

Q：Can my pet join us?

Because the microorganisms carried by pets may pose a threat to the health of animals, please do not bring pets to the park.

Notice